Renter-controlled move-in record
Review the move-in report.Add what’s missing.Keep your own record.
What is documented at move-in may later be used to decide what you are responsible for. DwellCapsule uses AI-assisted review to surface unclear photos and missing coverage, then helps preserve a stronger renter-controlled record.
Free core platform · Private by default · Original files preserved
AI-assisted reviewTamper-evident file integrity
Why it matters
More than half of deposit-paying renters did not receive the full amount back.
A move-in record cannot guarantee a deposit outcome. But a clearer starting record can help reduce ambiguity about whether a condition was already present.
- About 56%
- Of deposit-paying recent renters received less than their full security deposit back.
- 24%
- Of recent renters reported receiving none of their prior security deposit back.
- 80%
- Of renters using photos, video, a property-condition checklist, and landlord or property-manager notification received at least some of their deposit back.
Calculated
Calculated from Zillow's reported categories among renters who paid a deposit: 18% received most, 9% received some, and 24% received none.
This is an observed association and does not establish that documentation alone caused the refund outcome.
Source: Zillow Consumer Housing Trends Report 2024. The 56% figure is calculated from Zillow’s published refund categories.
Deposit deductions may reflect damage, cleaning, unpaid balances, or other permitted charges and are not necessarily improper. DwellCapsule helps preserve clearer starting-condition context; it does not guarantee a refund.
How it works
Review. Strengthen. Preserve.
Step 1
Review
Upload the report you received and see where documentation may be weak, unclear, or incomplete.
Step 2
Strengthen
Add clearer photos, neutral comments, and missing conditions with AI-assisted guidance.
Step 3
Preserve
Keep the original report and renter additions separate, versioned, and supported by tamper-evident integrity records.
No report was provided?
Create your own guided room-by-room move-in record and return to finish it when you have time.
Your record stays yours
Renter-controlled. Free to use. Built to last.
Private by default
Nothing is shared unless you choose to share it.
Original files preserved
Original uploads remain separate from AI suggestions, annotations, and report versions.
Core record included at no cost
Create, generate, and download your basic Supplemental Move-In Condition Report without paying.
Optional Guided Review and Concierge support are the only paid services. Read our full trust & privacy approach
Document the starting condition while it is still fresh.
Review the report you received or create your own move-in record.
Private by design · Renter-controlled · Original files preserved